Charlton Kings Care Home in Cheltenham

“Excellent, friendly service as ever and good attention to any medical needs for the resident, plus we are always kept informed of any such details. Families and friends of residents are always made to...”

“The carers are kind, patient and caring, doing their best in an extremely challenging role. I would like to see the carers doing less paperwork so they have more time to chat with the residents and ge...”

“My lovely friend resides at Charlton Kings Care Home and is the happiest she has ever been. Staff are polite and happy every time I have visited. I couldn’t praise the home enough for all they have ...”

“The joyful kindness of all the staff; the engaged faces of residents; the fun activities in the lounge most afternoons; the homely, relaxed atmosphere; the delicious cakes offered with tea; this is a ...”

“My mother has been a permanent resident for two months. Despite her failing memory and instability on her feet, she has been treated as a valued individual both in the respect shown to her and the car...”

“On behalf of my sister and brother, I would like to thank all the staff at Charlton Kings for looking after our mum for the last 15 months of her life. Mum celebrated her 100th birthday there. It was...”

“My wonderful mother spent the last five years of her life at Charlton Kings care home. She was made to feel special and loved and the staff became both her carers and her friends. She was part of thei...”

“Charlton Kings Care Home looked after my father for over eighteen months until he passed peacefully in February 2022. Throughout his time there he was cared for not just professionally but in a very p...”

“My mother-in-law was really lucky to spend another respite period in Charlton Kings Care Home. On her return, all of the staff were so friendly and chatty with my mother-in-law. We have such peace of ...”

“Mum (age 99) has just had a weeks respite care at Charlton Kings Care Home. She has returned home happy and full of praise for the staff and all the variety of activities that she was able to take p...”

“Mum resided at Charlton Kings Care Home for the last few years of her life and throughout that time incredible patience, kindness and compassion were shown by all the staff. It has been a great comfo...”

“From the start, I was impressed with the care and kindness received by my mum from the staff at Charlton Kings Care Home. At 100 years old, the combination of her strong character and failing cognitio...”

“The staff are very caring, respectful and kind, lead by a great management team. Resident’s birthdays are always marked with a special cake to share. Plenty of activities are organised, lots of soci...”

“Nan was cared for by Charlton Kings Care Home for around 5-years. The staff in the home were absolutely amazing, every single one of them, and Nan always had the best care. She felt totally looked aft...”

“Mum lived at Charlton Kings Care Home for the last year of her life, following a fall at home. She had always been strongly opposed to going into a care home but settled in really quickly. Suffering f...”

“We were very nervous about putting mum in a home as we had cared for her ourselves for four years but the warmth and kindness shown by the staff at Charlton Kings Care Home soon put us at ease. When t...”

“My father resided at the care home for the last five months of his life. In spite of declining health, hospital admissions and frequent falls, the staff always updated me. As a family, we got to know ...”

“The care given to my late mother was of the highest possible standard. Done with great dignity, compassion and care. Also, the kindness and care shown to myself and partner was excellent. Wonderful ca...”

“My dad is currently in Charlton Kings Care Home. He is 91 and very frail. The care home is a surprisingly upbeat place. When Dad returns from hospital or a trip out he is always warmly welcomed home....”

“My husband for came for two weeks respite and absolutely loved your care home. He was relaxed and happy and I, in turn, was happy too. I hope in the future we will return for respite care. Thank you s...”

“My mother lived at this Nursing Home for some 20 months until her death. She was given the very best of care during her residency at Charlton Kings Care Home, and throughout the various stages of h...”

“This care home is very homely. The standard of care is extremely high, the staff are very caring and dedicated. All of the staff are very approachable and informative. The rooms are were always very c...”

“My father has resided in Charlton King's care home for respite for 2 months and has received very good care. All the staff have, without exception, been kind, respectful and competent....”

“My mother was only at CKCH for a few weeks but I am so glad that we moved her there from her previous care home and that they were able to look after her until the end even though her care needs had i...”

“The home was great and suited my aunt's needs perfectly. She was very happy there and made many friends and joined in activities. Her stay there gave her the new lease of life she needed....”

“My father was very well looked after, comfortable and had nothing but praise for the staff. He enjoyed the food, some of which the chef prepared especially for him. All are very hard-working, cheerful...”

“I was greeted on the first day of my vigil by the head of care, given a full breakdown of his condition and the medication. I was offered refreshments then and at each subsequent meal/tea time. This w...”

“When first visiting my friend, I found an open, friendly and professional atmosphere at the home. My friend was resident for just over a year. She was always happy and contented with the excellent car...”

“My mum was very happy there. She enjoyed a bit of banter with the staff. All in all an excellent care home....”

“My father went into palliative care. The whole staff were kind, caring, professional and treated my Father with great respect and dignity and supported us with great care and kindness all through his ...”

“The staff at Charlton Kings cared for my mother in her final weeks with compassion and care. They were supportive to myself and my sister and when my brother and his family came to spend her last days...”

“It is my pleasure to support this survey in relation to the Charlton Kings Care Home. I have over the past three years introduced two clients to this home and have observed the highest quality of care...”

“I am gratefully thankful for the care of my mother from the very first day she went into Charlton Kings care home, to the day she passed away. For the homely and loving care, ALL of the staff gave her...”

“We, as a family, were very pleased with the care and treatment of my mother in the 18 months she was in the care home. The staff were very caring and very respectful in every way, giving her care and ...”

“A friend of mine moved to the home last year and whilst I get lots of news this is the first time I've been able to visit. In more recent years I've had occasion to visit a number of care homes and I ...”

“My mother died peacefully in the care home on New Years Day. She had been a resident for nearly 9 years. Throughout this time she had been well looked after. The carers always treated her with respect...”

“Sometimes my aunt spends a little time at Charlton Kings Care Home when family are away. The staff always take time to make sure she is well and there always seems to be a lot going on. I find her h...”

“I could not ask for a better place for mum to spend her last years. She is treated with respect and patience by all the staff who are all genuinely caring. The atmosphere is always welcoming. Staff...”

“A dear friend has recently spent a few weeks at the home and despite early reservations, she really did feel at home. The staff were most attentive and it was clear that people genuinely cared. Ther...”

“An amazing care home, such a lovely caring home, staff are amazing, kind and helpful. Has a lovely warm feeling as soon as you enter the home. I attended the summer fete BBQ, staff are so profes...”

“From day one of mum arriving at the care home she was welcomed and settled in very quickly. The staff have been very caring and friendly and have done their very best to make her feel at home. She has...”

“It's a very comfortable care home and as my room is personalised it feels just like "home". Very well cared for. No worries or concerns....”

“BRILLIANT. I cannot fault the staff and facilities at the home. Towards the end of mum's life, the seniors care and attention was exceptional. It is clear that ALL staff see this as a vocation and not...”

“Very welcoming, happy place. The staff liked each other as well as their jobs it seemed. I was very tired (rheumatoid arthritis) and in the process of moving home as well so I did appreciate good food...”

“Just like to say, brought mum here for week's respite. The staff made mum feel at home straight away. When I went to take her home she wanted to stay longer and now she is a permanent resident. The st...”

“My mother-in-law has been a resident at Charlton Kings Nursing Home for a few months now, and I have found all the staff to be very friendly and kind. My mother in-law seems to have settled in very we...”